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I’m now a lean, mean, categorising machine! Since attending the course I feel more positive & confident, I also feel like I recognise my place within the company and understand my role a lot better. I’ve even said “no” to

I just wanted to drop you a note to say thank you again for coming along on Friday and for the excellent training. Feedback has been excellent and everyone has come away saying how much the learnt; so thank you

I'm writing to you to let you know, that I've already used some of your advice in my daily work. For now, most of it is the assertiveness part, as I did not have time to revise the handouts yet...

More efficient emails: I now have a 3 min delay and now never send emails without the attachments. The best email in the world: I send this when planning our Christmas parties. Okay, it takes me about 45 minutes to

This course gave me the confidence to tackle Excel and the feeling that I can speak the Excel language!

Fantastic class. I have now categorised all my tasks and the tip of converting emails into tasks or contacts is amazing and I have been using it ever since. My aim is to take a page from the handbook every day

Paul delivered a PowerPoint course to a group of 11 mainly intermediate colleagues. He did so in his usual exuberant, fun and very informative style. This was the second time Paul had carried out a training session (the first being

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