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Before The Training 1. How assertive were you before the training? In comparison to current situation I can easily say I was only trying to be assertive. My assertiveness often come down to holding off with own opinion, staying neutral

I’m now a lean, mean, categorising machine! Since attending the course I feel more positive & confident, I also feel like I recognise my place within the company and understand my role a lot better. I’ve even said “no” to

I'm writing to you to let you know, that I've already used some of your advice in my daily work. For now, most of it is the assertiveness part, as I did not have time to revise the handouts yet...

This course thoroughly surprised me. I didn’t think it would be as informative, easy to understand, well presented or as enjoyable. The venue was beautiful and the walks at lunch and thank you cards were a lovely touch. Thanks Paul.

Just thought I would give you an update on how I’ve been doing since the course in June. I implemented many of the tips and tricks that you provided such as a task list, assigning tasks to my colleagues, conditional

The Impactful Assistant

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